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medical pumps and fluid bags serviced by hugo technology

About Hugo Technology

Hugo Technology Limited was founded in 2001 and is a leading Independent Service Organisation, specialising in repair and maintenance services for global medical and laboratory device Original Equipment Manufacturers by leveraging the reach of our 45 employed and strategically located engineers.
 
Our mission is to provide a professional, value-for-money service to all our customers, while adhering to the strictest quality standards.

Our offering encompasses a comprehensive range of technical support and maintenance services, where we specialise in the testing, calibration and repair of a broad spectrum of biomedical and laboratory equipment.

Notable among our modality experience: Haematology, Urinalysis and other IVDs, Point-of-Care Testing (POCT), Digital Pathology, Ventilators and Anaesthesia, MRI Technology and Imaging: MRI, X-ray systems and ultrasound, Patient Monitoring, Infusion therapy, enteral feeding devices and more.

These activities are carried out with precision and expertise, whether on-site nationally or internationally or at our cutting-edge workshop facilities.

With a diverse clientele of 20+ Original Equipment Manufacturers (OEMs), Hugo Technology's reach extends to Laboratories, NHS Hospitals, Private Hospitals, PCTs, GPs, Clinics, Cruise Ships, Private Nursing Homes and more. You can rely on us to be your trusted partner in maintaining the integrity and efficiency of your medical and laboratory equipment wherever it may be.

We are also proud members of the British In Vitro Diagnostics Association, BIVDA.

Core Values
Hugo Technology Owners talking about core values

Our Values

Hugo technology Core Values

Honesty

Display trust and respect, create a positive atmosphere for all, whilst driving positive relationships with employees and clients.

Hugo technology Core Values

Understanding

Accept and appreciate each person for their contribution, share company goals - One Team Hugo. 

Hugo technology Core Values

Growth

Create an environment for everyone to develop and succeed, both personally and collectively. 

Hugo technology Core Values

Ownership 

Hold ourselves accountable for outcomes, take personal responsibility for the services that we provide and work towards long-term sustainability. 

Our Story

alexandra hospital redditch

2001

Hugo Technology is incorporated. Completing GP, private hospital and community trust work. 

hugo technology first premises in Wychbold

2003

Trial project with a global OEM begins. A rental unit in Wychbold is acquired. 

1st employees of Hugo Technology

2004

First set of employees are taken on. 

Medical device repair and maintenance

2005

Move to Hugo 1 and awarded full OEM contract.

 8 employees.

ISO 9001 logo

2006

Achieved ISO 9001.

Hugo Technology delivery service

2007

Signed contract with Blue Chip OEM. Employees now total 14. 

Hugo Technology premises 2

2010

Hugo expands into  second premises: Hugo 2 with 42 employees. 

iso13485 logo

2016

Achieved ISO 13485 and 9001.

Hugo Technology employees at a Christmas Meeting

2020

Number of employees

reaches 80.

Hugo Technology HQ Stoke Works, Bromsgrove

2022

Strategic move to a new Hugo Headquarters, in addition to the Hugo 2 site. 

ISO 14001 logo

2023

BSI ISO 14001 certified. Number of employees now exceeds 88.

Members logo 2024.png

2024

Joined BIVDA, The British In Vitro Diagnostics Association

Committed to Quality

Bespoke Technical Solutions

We specialise and focus on providing bespoke technical solutions for Medical and Laboratory Original Equipment Manufacturers (OEMs) by partnering and being fully authorised by them. However, we maintain our independent heritage by having comprehensive service agreements. We do not design or sell any physical products, which allows us to stay impartial and partner with all major equipment manufacturers.

The success and reputation of Hugo Technology may be measured by the high standing of our customers. Hugo Technology prides itself on efficient maintenance turnaround times, close working partnerships with our customers, and a policy of continuous self-appraisal and attention to detail has ensured the expansion of our customer base.

Two Hugo Technology employees working together to servioce and repair medical device
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