Medical device operating room equipment repair completed by Hugo technology Medical DEvice Field Service Engineers

Medical Device Maintenance

Hugo Technology's Quality Management System, showing installed base management capabilities like medical device tracking and medical device KPIs & SLA tracking

Installed Base and

Asset Management

Enhanced medical device performance, reduced breakdowns and regulatory compliance are just a handful of benefits that our OEMs derive from our data-driven, streamlined and proactive Installed Base and Asset Management capabilities.

Hugo technology Customer Service team, using a Field Engineer route planning tool, which results in lower price per device rates

SMART

Workload Mapping

Our advanced planning tools intelligently map the workload of our strategically located engineers to maximise efficiencies.

We therefore offer competitive Preventative Maintenance price per device rates.

Interactive

Dashboards

Each OEM dashboard comes with interactive and bespoke reporting.

Our QMS allows for a malleable interface that displays medical device Preventative Maintenance progress and the associated reporting criteria for each OEM.

First-Class Service

At Hugo Technology, we specialise in maintenance services for medical device OEMs. With strategic partnerships, our skilled engineers undergo rigorous training directly from the manufacturers themselves.
This empowers us to provide unparalleled expertise in medical device maintenance at the highest technical level.

Our OEM clients rely on us to provide maintenance solutions tailored specifically for their medical devices either at our cutting-edge facilities in Bromsgrove or in the field at NHS hospitals or pre-agreed locations.