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medical environment - hugo technology background

Medical and Laboratory Equipment Maintenance Services

Hugo Technology is an authorised service partner for leading Original Equipment Manufacturers (OEMs), providing expert maintenance, repair, calibration, and field and workshop services for medical and laboratory equipment across the UK and Ireland.

 

With more than 50 highly skilled engineers, we operate as a seamless extension of our OEM partners, helping them reduce operational costs, extend service capacity, maximise equipment uptime, and deliver manufacturer-standard support.

Our Services

Outsourced Medical & Laboratory Equipment Services for OEMs

Hugo Technology provides outsourced service solutions for Original Equipment Manufacturers (OEMs), covering medical and laboratory equipment maintenance, repair, calibration, commissioning, de-commissioning, storage and logistics. Our OEM-trained engineers follow manufacturer work instructions and use OEM-supplied parts to help protect compliance, brand integrity and customer uptime

Preventative Maintenance

Scheduled servicing, calibration and safety checks to maximise uptime and extend asset life across multi-modality equipment portfolios.

Corrective
Maintenance

Field and workshop repairs designed to restore equipment quickly, reduce repeat visits, improve Mean Time To Repair and minimise warranty costs. 

Pre-Commissioning

Inspection, preparation and testing of new equipment before installation, helping prevent out-of-box failures and accelerate go-live by following strict OEM instructions.

De-
Commissioning

Safe equipment removal, data handling, asset preparation and disposal support in line with OEM and customer requirements and WEEE regulations.

Storage & Stock Control

Secure storage, inventory management and stock control for equipment and spare parts. We optimise availability, streamline logistics and support efficient service delivery.

Logistics & 
3PL

Specialist logistics and third-party logistics services for equipment, spares and service assets. We help OEMs improve delivery performance & support efficient field operations.

Project
Management

End-to-end project management for equipment rollouts, upgrades and relocations, delivered on time and to OEM standards.

Installation
Services

Professional installation and commissioning services delivered by OEM-trained engineers, ensuring safe, compliant deployment to manufacturer standards.

Field Safety
Notices

Rapid support for Field Safety Notices, product updates and corrective actions, helping OEMs maintain compliance & minimise client disruption.

Resources for Medical Device OEM Service Leaders

Explore expert insights on medical and laboratory equipment maintenance, OEM service outsourcing, technical field services and industry best practices

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Quality, Compliance and Sustainability 

Hugo Technology is certified to ISO 13485 and ISO 14001:2015. In addition, our parent company, Asker Healthcare Group, has achieved the prestigious EcoVadis Platinum rating.

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We are committed to maintaining the highest standards of quality, regulatory compliance and environmental responsibility, while continually improving our processes and reducing our environmental impact.

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Discover more about our quality, compliance and sustainability commitments on our dedicated Compliance page.

ISO 14001 certification
Asker Ecovadis score

EMS 788419

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