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Providing Medical Device Repair and Maintenance, Service and Support
with Moral Integrity. 

At Hugo Technology, we partner with global medical device manufacturers to deliver a world class service that lives depend upon. 

Our Services

Our Services

Our medical device solutions can be executed by engineers based at our two back-to-base facilities or by our strategically located UK Field Engineer Team, giving OEMs nationwide and EMEA coverage. 

Medical Device Maintenance

We perform Preventative Maintenance on a wide variety of more than 35,000 medical devices at our service centres, Healthcare settings and at OEM premses.

Medical Device Repair

Our in-depth understanding of OEM medical devices and their respective Service Level Agreements contributes to our industry-renowned high first-time fix rate.

Pre-Commissioning

Developed in response to customer needs, our pre-commissioning service offers a full solution to  negate the risk of Out Of Box Failures with new medical devices. 

De-
Commissioning

Our comprehensive de-commissioning steps include: Planning, data erasure, deactivation and environmentally responsible disposal. Compliance and transparency is prioritised throughout the process.

Storage & Stock Control

We provide OEMs with specialised Stock Control Solutions that optimises operations, reduces costs and ensures the availability and quality of critical medical devices, their accessories, parts and consumables.

Transport Solutions 

Our White-glove service ensures secure and attentive handling as we ship and collect OEM's medical devices and products, using our fleet of company vehicles and Enhanced DBS checked personnel.

Project
Management

With extensive expertise in Project Management, we successfully manage large-scale medical device upgrades and Installations that encompasses thousands of medical devices.

Installation
Projects

With over 15,000 installation days under our belt, OEMs rely on our expertise, efficiency, reliability, flexibility & adaptability to ensure successful and compliant Installation Projects.

Field Safety
Notices

With experience in managing over 70,000 FSNs, we expertly negotiate access to affected devices, execute FSN to OEM specification and collate and report Device Status Evidence.

Sustainability ESG CSR

Reducing Our 
Environmental Impact 

Hugo Technology is currently working enthusiastically towards achieving its ISO 14001:2015 certification. 

Aiming to be fully certified by the end of 2023, we are proud to be monitoring and reducing our environmental aspects and impacts such as energy, water, emissions, WEEE waste, greenhouse gases and fuel. 

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