Four-day recertification audit results

Flying Colours

We are thrilled to share exciting news that showcases Hugo Technology’s unwavering commitment to excellence in the field of medical device repair, maintenance and support. In September 2022, we successfully completed a rigorous four-day ISO 13485 BSI recertification audit, reaffirming our position as a trusted provider of top-notch services. We are delighted to announce that the audit has granted us recertification for another three years, demonstrating our dedication to upholding the highest quality and compliance standards.

At Hugo Technology, we prioritise quality and compliance as the cornerstones of our operations. The ISO 13485 BSI recertification audit evaluates our processes, systems and adherence to international standards specific to medical device quality management. It encompasses critical aspects, such as risk management, regulatory compliance, product realisation and continual improvement.

Neil Howard, Hugo Technology's Systems & Compliance Manager, expressed his thoughts on this remarkable achievement, stating:

"BSI have been auditing Hugo this week to confirm that we are still maintaining the standards required by ISO 13485 and recertify us for another 3 years. I’m pleased to say that, as always, we did exceptionally well everything went as well as we could have hoped. They were very impressed with our quality system and the way we work with our customers. I’d like to thank the Hugo Team for their hard work over the last few years, but more so for the day to day work that they do that means when it comes to audit time, I can be confident that we are doing everything we should be"

Committed to medical device OEMs & distributors

The successful completion of the ISO 13485 BSI recertification audit is a testament to our team’s unwavering commitment to maintaining exceptional standards in every facet of our operations. It showcases our dedication to delivering safe and reliable medical device repair, maintenance and support services. We take great pride in this accomplishment and will continue to strive for excellence in all aspects of our work.

This recertification not only reinforces our commitment to providing superior services but also solidifies our position as a preferred partner for medical device original equipment manufacturers (OEMs) and distributors. By choosing Hugo Technology, you can be confident that you are collaborating with a company that places the utmost importance on delivering reliable, compliant and high-quality services.

As we embark on this new chapter of excellence, we extend our heartfelt gratitude to our clients and partners for their continued trust and support. It is your unwavering confidence in our abilities that motivates us to continuously improve and set new industry benchmarks.

Looking ahead, we remain dedicated to nurturing a culture of continuous improvement, and fostering a team of highly skilled professionals. These efforts ensure that we consistently meet and exceed expectations, delivering unparalleled service quality.